OR Plus runs a business park that consists of a hobby market and a gasoline. The owner is a crafting enthusiast and his shop offers quite a wide range of parts and tools. There is no suitable off-the-shelf software for such specific assortment. The business trades with items that cannot be provided with a code sticker – e.g. nails that can be sold by weight or in smaller containers. The client needed to develop a system, that would enable precise operation, warehouse management, smooth sales and administration.
The original store application was heavily outdated (based on MS-DOS), completely dependent on one person and obstructing any innovation. Any error could cause a large slump in sales. Hence, it made sense to develop a new custom software.