Short interval management

  • Client:Schneider Electric
  • Released:September 2013

Challange

We were requested for creating automated system implementing SIM methodology – Short Interval Management – and eliminating manual administration of incidents from production line. Application also had to archive incidents history.

Mockup Short interval management

Solution

We have proposed an UI layout very similar to physical board on which users drew and recorded their incidents before. UI was designed to simulate manual drawing for user's faster adaptation. We have also added new rules for escalating problems and automatic email notifications for relevant persons.

Customer benefit

Meetings summoned due to escalated incidents are now planned faster and so resolving the incident is shorter. There is also a possibility to track the incidents history and get relevant datas and trends. Those statistics can be used for production system audits.

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